Acceptable Use Policy

This Acceptable Use Policy ("AUP") outlines the rules and expectations for all users of DalabNet. By using the Platform, you agree to comply with this policy. Violations may result in account suspension or permanent termination.

1. Prohibited Content

You must not list, upload, or share content that:

• Is illegal, fraudulent, or deceptive in nature.
• Promotes or sells counterfeit, stolen, or prohibited goods including weapons, drugs, or harmful substances.
• Contains hate speech, discrimination, or incitement to violence based on race, ethnicity, religion, gender, or any other characteristic.
• Is sexually explicit, obscene, or inappropriate.
• Infringes on the intellectual property rights of others (trademarks, copyrights, patents).
• Contains malware, viruses, or malicious code.
• Misrepresents your identity, affiliation, or the origin of products.

2. Prohibited Behavior

Users must not:

• Commit fraud — including creating fake listings, submitting false payment proofs, or manipulating reviews.
• Harass or threaten other users through messaging, reviews, or any other means.
• Spam — sending unsolicited bulk messages, repetitive content, or irrelevant promotional material.
• Manipulate the Platform — using bots, scrapers, automated tools, or exploiting vulnerabilities.
• Create multiple accounts to evade suspensions or manipulate the system.
• Impersonate DalabNet staff, other users, or third parties.
• Submit false KYC documents or attempt to bypass identity verification.

3. Communication Restrictions

To protect all users and ensure safe transactions:

• All communication must remain within DalabNet's messaging system.
• Sharing phone numbers, WhatsApp, Telegram, Instagram, Facebook, email addresses, or any external contact method is strictly prohibited.
• Attempting to redirect buyers or sellers to external platforms to complete transactions is a serious violation that may result in immediate account termination.
• This rule exists to protect users from scams and ensure accountability within the Platform.

4. Payment Rules

• All payments for Platform transactions must be made through approved payment methods (EVC Plus, Zaad, E-Dahab).
• Users must not request or make payments outside the Platform for orders initiated on DalabNet.
• Submitting fake or altered SMS payment proofs is fraud and will result in account termination and potential legal action.

5. Seller-Specific Rules

• Product listings must have accurate descriptions, real photos, and honest pricing.
• Sellers must not use stock photos or images from other listings as their own.
• Sellers must fulfill orders within the stated timeframe or communicate delays promptly.
• Sellers must not inflate prices to deceive buyers or manipulate coupon/discount systems.
• Product conditions (new, used, refurbished) must be stated accurately.

6. Buyer-Specific Rules

• Buyers must not place orders with no intention to pay or complete the transaction.
• Reviews must be honest and based on actual purchase experience.
• Buyers must not abuse the reporting system to harm sellers unfairly.
• Buyers must provide accurate delivery information.

7. Consequences of Violations

Depending on the severity and frequency of violations, DalabNet may:

• Issue a warning for first-time minor violations.
• Temporarily suspend the account (7-30 days) for repeated or moderate violations.
• Permanently ban the account for serious violations including fraud, fake KYC, harassment, or selling prohibited items.
• Remove content that violates this policy without prior notice.
• Report to authorities when criminal activity is suspected.

8. Reporting Violations

If you encounter a user or content that violates this policy, please report it immediately using the report function on the Platform or contact us through our Help Center. All reports are reviewed confidentially.

9. Changes to This Policy

DalabNet reserves the right to update this Acceptable Use Policy at any time. Continued use of the Platform constitutes acceptance of any changes.

10. Contact

Questions about this policy? Contact us at Help Center or email support@dalabnet.com.

Siyaasaddan Isticmaalka La Aqbali Karo ("AUP") waxay sharraxaysaa xeerarka iyo rajada dhammaan isticmaalayaasha DalabNet. Marka aad isticmaasho Platform-ka, waxaad aqbaleysa inaad raacdo siyaasaddan. Xadgudubku wuxuu keeni karaa hakinta ama joojinta akoonka.

1. Nuxurka La Mamnuucay

Waa inaanad liisayn, soo gelin, ama wadaagin nuxur:

• Oo ah mid sharci darro ah, khiyaano ah, ama khiyaameyn ah.
• Dhiirigaliya ama iibinaya alaab been ah, la xaday, ama la mamnuucay oo ay ku jiraan hubka, daroogada, ama maaddooyinka halis ah.
• Ka kooban hadal naceyb ah, takoor, ama kicin rabshad.
• Oo ah galmo cad, ceeb, ama aan ku haboonayn.
• Ku xadgudba xuquuqda hantida maskaxda ee dadka kale.
• Ka kooban malware, virus, ama kood halis ah.
• Si khaldan u muujinaya aqoonsigaaga ama asalka badeecadaha.

2. Dhaqanka La Mamnuucay

Isticmaalayaasha waa inayan:

• Samayn khiyaano — oo ay ku jiraan liisayn been ah, caddeyn lacag-bixin been ah, ama maamulid dib-u-eegis been ah.
• Dhibaateeyn ama hanjabaadn isticmaalayaal kale farriimo, dib-u-eegis, ama hab kasta oo kale.
• Spam — u dirista fariimo badan, nuxur celis-celis ah, ama xayeysiis aan khusayn.
• Maamulid Platform-ka — isticmaalka bots, scrapers, ama ka faa'iideysiga daciifnimaha.
• Sameysnta akoonno badan si looga baxo hakinta ama loo maamulo nidaamka.
• U ekeysiinta shaqaalaha DalabNet, isticmaalayaal kale, ama dhinac saddexaad.
• Soo gudbinta dukumeentiyo KYC been ah.

3. Xaddidaadda Isgaarsiinta

Si loo ilaaliyo dhammaan isticmaalayaasha oo loo hubiyo macaamiil ammaan ah:

• Dhammaan isgaarsiinta waa inay ku sii jiraan nidaamka farriinta ee DalabNet.
• In la wadaago lambarada taleefanka, WhatsApp, Telegram, Instagram, Facebook, email, ama hab kasta oo xiriir dibadda ah waa la mamnuucay aad iyo aad.
• Isku dayga dib-u-hagaajinta iibiyaha ama iibsadaha platform-yada dibadda waa xadgudub adag oo keeni kara hakinta isla markiiba.
• Xeerkan wuxuu jiraa si loo ilaaliyo isticmaalayaasha khiyaanada oo loo hubiyo mas'uuliyad Platform-ka gudihiisa.

4. Xeerarka Lacag-bixinta

• Dhammaan lacag-bixinta waa inay noqdaan hababka la oggolaaday (EVC Plus, Zaad, E-Dahab).
• Isticmaalayaasha waa inayan codsan ama samayn lacag-bixin bannaanka Platform-ka.
• Soo gudbinta caddeyn SMS been ah waa khiyaano waxayna keentaa joojinta akoonka.

5. Xeerarka Iibiyeyaasha

• Liisaynta badeecadaha waa inay leedahay sharaxaad sax ah, sawirro dhabta ah, iyo qiimo daacad ah.
• Iibiyeyaasha waa inayan isticmaalin sawirro stock ah ama sawirro ka yimid liisayno kale.
• Iibiyeyaasha waa inay dhammeystiraan dalabka wakhtiga la sheegay ama la xiriiraan daahitaanka.
• Xaaladda badeecada (cusub, la isticmaalay, la cusbooneysiiyay) waa in si sax ah loo sheegaa.

6. Xeerarka Iibsadayaasha

• Iibsadayaasha waa inayan sameyn dalabyo aysan dan u lahayn inay bixiyaan.
• Dib-u-eegista waa inay daacad tahay oo ku salaysan khibrad iibsiga dhabta ah.
• Iibsadayaasha waa inayan xad-gudbaan nidaamka warbixinta si ay u dhibaateeyaan iibiyeyaasha.
• Iibsadayaasha waa inay bixiyaan macluumaad gaarsiinta oo sax ah.

7. Natiijada Xadgudubka

Iyadoo ku xidhan darnaanta iyo inta jeer ee xadgudubka, DalabNet waxay:

• Bixin kartaa digniin xadgudubka yar ee ugu horreeya.
• Hakisi kartaa akoonka (7-30 maalmood) xadgudubka celis-celiska ah.
• Mamnuuci kartaa akoonka xadgudubka adag sida khiyaanada, KYC been ah, dhibaataynta.
• Ka saari kartaa nuxurka ku xadgudba siyaasaddan ogeysiis la'aan.
• U wargelin kartaa maamulka marka falal dambiyeed la tuhmo.

8. Soo Wargelinta Xadgudubka

Haddii aad la kulanto isticmaale ama nuxur ku xadgudba siyaasaddan, fadlan isla markiiba soo wargeli adoo isticmaalaya habka warbixinta ee Platform-ka ama nala soo xiriir Xarunta Caawinta. Dhammaan warbixinaha waa la dib-u-eegayaa si sir ah.

9. Isbedelada Siyaasaddan

DalabNet waxay xaq u leedahay inay cusboonaysiiso Siyaasaddan wakhti kasta. Sii isticmaalida Platform-ka macnaheedu waa aqbalida isbedel kasta.

10. Nala Soo Xiriir

Su'aalaha siyaasaddan? Nala soo xiriir Xarunta Caawinta ama email-ka support@dalabnet.com.